VxCloud
Trust & Security

Security & compliance, designed in — not bolted on

VxCloud is built by prodxcloud to host workloads that must be secure: regulated SaaS, financial systems, healthcare back-ends, and the operational tooling enterprises run their business on. This page documents how we protect your data, how we approach compliance, and where your responsibility starts.

Multi-factor authVault-backed secretsAudit loggingHTTPS encryption

Choose how you run it

Flexible deployment & engagement options

Match the tenancy model and operator partnership to your regulatory scope. Move between models as your program matures.

Recommended

Multi-tenant SaaS

Shared control plane, dedicated tenant boundary

  • Per-tenant Vault namespace, VPC, and KMS scope — no cross-tenant data path
  • Shared security controls, including MFA, Vault-backed secrets, and audit logging
  • Production-ready in under one hour with SSO and audit-log streaming
  • 24/7 platform on-call with public status page and incident runbooks

Single-tenant dedicated

Your own control plane on shared or dedicated infra

  • Dedicated database, Vault, and key-management hierarchy — no neighbor risk
  • Customer-managed encryption keys (CMK) via your AWS KMS, Azure Key Vault, or HSM
  • Choose your region; we pin all data, backups, and audit logs to it
  • Suited to stricter isolation needs; contact us about specific standards

Self-hosted (BYO infra)

Helm chart deploys into your own VPC or on-prem

  • Air-gapped install supported; no outbound internet dependency
  • BYO IdP, BYO secrets store, BYO SIEM — we ship adapters, not lock-in
  • FIPS 140-3 cipher suites and signed kernel modules available
  • Useful for sovereign, classified, and heavily regulated environments

Concierge security partnership

Hands-on security architect for your rollout

  • Dedicated security architect through onboarding and the first audit cycle
  • Threat-model review and tabletop incident exercise within 90 days
  • Custom controls mapped to your internal framework (NIST CSF, CIS, ISMS)
  • Quarterly security business review with metrics, posture, and roadmap

The six pillars of VxCloud security

Every feature on the platform is built against these six pillars.

Identity & Access

Every action on VxCloud is tied to an authenticated identity. Tenants federate their corporate IdP, enforce MFA on sensitive paths, and scope what each role can see and change down to a single resource.

  • SAML 2.0 and OpenID Connect SSO with Okta, Azure AD, Google Workspace, JumpCloud, OneLogin
  • TOTP and WebAuthn multi-factor authentication, enforced per-role
  • Fine-grained role-based access control (RBAC) at workspace, project, and resource scope
  • Short-lived API tokens scoped to a single workspace; rotation without downtime
  • Just-in-time access requests with approval workflows for production resources

Encryption Everywhere

Data is encrypted at rest with AES-256 and in transit with TLS 1.3 — between your browser and VxCloud, between control-plane services, and between control plane and tenant nodes. Customer-managed encryption keys (CMK) are available on enterprise plans.

  • AES-256-GCM at rest across managed databases, object storage, and Vault data
  • TLS 1.3 with modern cipher suites; HSTS and forward secrecy on all public endpoints
  • mTLS between control-plane services and tenant InstaNodeBox agents
  • Customer-managed keys via AWS KMS, Azure Key Vault, GCP KMS, or self-hosted Vault Transit
  • Encrypted backups stored across two geographic regions with versioned recovery

Secrets Management

Secrets, SSH key pairs, registry credentials, and API tokens never live in plaintext. VxCloud stores them in a per-tenant HashiCorp Vault namespace and resolves them just-in-time during deployments — your code stays clean of credentials.

  • HashiCorp Vault per workspace with KVv2, AppRole, and JWT auth methods
  • Dynamic secrets for databases, cloud providers, and Git providers
  • SSH key pairs generated and stored server-side; private keys never leave Vault
  • Docker registry credentials resolved at deploy time, scrubbed from container env
  • Audit-trail of every secret read and write, retained 90+ days

Network Isolation

Tenant workloads run on isolated VPCs with security groups locked down by default. Inter-service traffic uses private routes; inbound exposure is opt-in per port. WAF and DDoS protection sit at the edge.

  • Per-tenant VPCs and subnets across Alibaba, AWS, Azure, Google Cloud, Linode, and bare metal
  • Default-deny security groups; ports opened explicitly via the deployment wizard
  • WAF rules for OWASP Top 10, bot mitigation, and rate limiting on edge endpoints
  • DDoS protection via Cloudflare and provider-native scrubbing
  • Optional VPN and VPC-peering for private connectivity between your network and VxCloud

Audit & Visibility

Every privileged action — provisioning, role changes, secret reads, deploys — is recorded in an append-only audit log. Stream the log to your SIEM, search it from the UI, and prove control activity to auditors.

  • Append-only audit trail with cryptographic hash chaining
  • Real-time WebSocket stream and REST API for SIEM ingestion (Splunk, Datadog, ELK)
  • Per-event tenant, actor, resource, and IP attribution
  • Configurable retention from 90 days (default) up to 7 years for regulated tenants

Runtime & Supply Chain

Every container image we publish is signed and scanned. Tenant deployments run on hardened OS images with patched kernels. Supply-chain attestations are produced and recorded so you can verify what ran where.

  • Image signing with cosign; SBOMs generated for every release
  • Hardened Ubuntu LTS base images, weekly patch cadence, automated CVE triage
  • Container vulnerability scanning before deploy; high-severity CVEs block promotion
  • Read-only root filesystems and dropped Linux capabilities by default
  • Reproducible builds for the VxCloud control plane and CLI

Compliance

Where each standard stands today. If your review depends on one of these, please talk to us before relying on it.

SOC 2

Ask us

We build with the Trust Service Criteria in mind. No report is published on this site, so ask us about our current status.

ISO 27001

Ask us

Our security practices draw on ISO/IEC 27001. No certificate is published on this site, so ask us about our current status.

GDPR

Privacy Policy

Our Privacy Policy explains how we handle personal data. Contact us with questions about data processing terms.

HIPAA

Contact us first

Please contact us before placing protected health information on VxCloud, so we can discuss what your use requires.

PCI DSS

Payments

Card numbers for VxCloud billing are handled by Stripe and PayPal. Contact us before placing cardholder data on the platform.

Where security teams get stuck

Common challenges — and how VxCloud answers them

Challenge

Engineering teams rotate fast; secrets sprawl across .env files, CI variables, and notebooks where nobody can find them — let alone revoke them.

How VxCloud solves it

A per-workspace HashiCorp Vault namespace stores every credential. Deployments resolve secrets just-in-time so code stays clean and revocation takes one click.

Challenge

Auditors ask for evidence that production access is least-privilege, MFA-enforced, and reviewed — and the screenshots take weeks to gather.

How VxCloud solves it

The audit console keeps a record of activity, so evidence is easier to gather when auditors ask.

Challenge

Multi-region customers demand data residency guarantees, but your stack quietly replicates backups and logs across continents.

How VxCloud solves it

Provision tenant resources in the regions your cloud provider offers, and ask us to confirm where platform data is stored for your review.

Challenge

A high-severity CVE drops on a Friday and nobody knows which images, clusters, or tenants are affected.

How VxCloud solves it

Continuous SBOM and CVE scanning per image, per cluster, per tenant. Weekly patch cadence with auto-generated tickets and one-click rolling restart.

Data residency & sovereignty

Pick where your workloads run. Tenant resources can be provisioned in the regions offered by your cloud provider or on your own bare-metal nodes. Contact us if you need to confirm where platform data is stored.

EU customers

Choose EU regions where your provider offers them, and ask us about data processing terms and transfers.

US customers

Choose US regions where your provider offers them, and ask us about the rules that apply to you.

APAC customers

Choose local regions where your provider offers them, and ask us about PDPA, Privacy Act, or DPDP needs.

Shared responsibility model

Like every multi-tenant cloud, VxCloud operates a shared responsibility model. Knowing where the line is helps you focus your own security work where it matters.

prodxcloud is responsible for

  • • Physical security of the control plane
  • • Operating system patching on managed nodes
  • • Encryption keys for the control plane (or your CMK)
  • • Availability of the dashboard and API
  • • Vault namespace integrity and backups
  • • Audit log durability and immutability

You are responsible for

  • • Strong passwords + MFA for your workspace users
  • • Least-privilege role assignments
  • • Application-layer security in code you deploy
  • • Configuration of WAF rules and security groups
  • • Data classification and retention policies
  • • Reviewing audit logs and acting on alerts

Real-world workloads

Built for the workloads regulators ask the hardest questions about

Regulated FinTech and SaaS

Run fintech and SaaS workloads with MFA, Vault-backed secrets, and audit logs. Please contact us before placing cardholder data on the platform.

Healthcare and life sciences

Run healthcare-adjacent workloads with MFA, Vault-backed secrets, and audit logs. Please contact us before placing protected health information on the platform.

Public sector and education

Run workloads with the provider and region you choose, or on your own bare-metal nodes. Contact us about the requirements that apply to your organization.

Manufacturing and OT bridges

Carry telemetry from factory PLCs and SCADA systems into the cloud over signed, identity-aware tunnels with strict egress allowlists and asset attestation.

Multi-tenant ISVs

Sell to enterprise customers with provable tenant isolation, per-tenant CMK, and exportable audit logs your customers can read into their own SIEM.

AI workloads with sensitive data

Fine-tune and serve models against private data with prompt scrubbing, output filtering, and policy-aware model routing — no training data leakage.

Talk to security

Request our security & compliance package

Send the questionnaire, certifications, and architecture deep-dive your team needs. Our security team replies within one business day with the documents and a 30-minute walkthrough offer.

  • Where we stand on SOC 2, ISO 27001, HIPAA, PCI DSS, and GDPR
  • Data processing and contract questions for your vendor review
  • Architecture review against your tenant isolation and key-management needs

By submitting, you agree to be contacted by prodxcloud about VxCloud security. We do not share your details.

Responsible disclosure

Found a security issue in VxCloud? Email [email protected] with steps to reproduce. We acknowledge reports within 24 hours, triage within three business days, and credit researchers in our hall of fame after a fix ships. We do not pursue legal action against good-faith research that follows our disclosure policy.

Have a security review or vendor questionnaire? Contact us and we'll help you work through it.