Support
We're here to help. Find documentation, contact our team, or explore our community resources.
Live Chat Support
Open a support ticket and chat in real time with a representative. No account needed — give us your name and email and we'll email you the ticket number, every update, and the resolution.
Documentation
Browse our comprehensive docs for setup guides, API reference, and best practices.
View Documentation →Community Channels
Connect with other users, share solutions, and get help in the open discussion channels.
Open Community Channels →Email Support
Reach our support team directly. Every ticket opened here is emailed to this inbox too, so a request is never lost when nobody is online.
[email protected] →Enterprise Support
Dedicated support with agreed response times. Talk to us about what your team needs.
Talk to us →Frequently Asked Questions
How do I get started with vxcloud?
Sign up for a free account, connect your cloud provider credentials, and follow our getting started guide. You can deploy your first infrastructure in minutes.
What cloud providers do you support?
We support AWS, Azure, Google Cloud Platform, and on-premises environments. Our Terraform provider and native integrations make multi-cloud management straightforward.
How do I upgrade my plan?
You can upgrade from your account settings or contact [email protected] for enterprise plans and custom pricing.
Where can I find API documentation?
Our full API reference is available in the Documentation section. We also provide SDKs for Python, JavaScript, and Go.
How do I report a security issue?
Please email [email protected] with details. We take security seriously and respond to reports promptly.
Do I need an account to contact support?
No. Start a conversation with your full name and email address — we create the ticket, email you the ticket number straight away, and you can chat live with a representative in the same window. If our team is offline, the ticket still reaches [email protected] and you get every update by email.
Contact Info
General support: [email protected]
Sales: [email protected]